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Executive Level Leader – Transformation Strategist

Successful IT executive with 30+ years of experience developing effective IT solutions, managing large IT organizations, and leading teams in providing comprehensive technology platforms for global organizations. Drives project delivery by managing multi-million-dollar budgets, directing vendor negotiations, and fulfilling client needs through strategic business transformations. Leverages extensive management and technical expertise to improve organizational processes, facilitate modern application development & integration, and provide superior client services. Proven team builder committed to promoting employee development and aligning IT initiatives with corporate goals.

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Organizational Structure and Design • Team Building and Leadership •

Employee Mentoring • Budget Management • Cloud-sourcing • Enterprise Service Management • Project Management •  Process Improvement • Vendor Management • Contract Negotiations • Volume License Management • IT Asset Management • Customer Service • Application Development & Integration  • Platform & Infrastructure Engineering • IT Operations  •  Cyber Security

Marivi Stuchinsky

Executive Level Leader
Transformation Strategist

 

Phone:

310-425-2481

 

Email:

marivi_stuchinsky@yahoo.com

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Location:

Los Angeles, CA

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EXPERIENCE
EXPERIENCE
2018-Present

SVP, Global Chief Technology Officer

TECHNOLOGENT - Irvine CA

As the Global CTO, I lead a high-performing Engineering Team, Professional Services Delivery, internal Information Technology and Service Operations organizations. Responsible for supporting a $500M in revenue, from core to emerging technologies, business transformation, and best in class “as-a-service” programs. Our team are key contributors to our “Go to Market” strategy for technology products, solutions and services. An executive sponsor for large customer engagements and interface with C-Suite to provide ongoing engagement updates and assurances.

  • Manage a global engineering team with subject matter expertise in business & digital transformation, data center infrastructure, cloud computing & services, continuous intelligence & business analytics platforms, automation & orchestration, connectivity & collaboration, modern application development, DevOps, Data Analytics &  BI, AI & AIOps, cyber security & DevSecOps.

  • Manage a professional services delivery team that executes major implementation and deployment for all product and services for all of our global and enterprise customers. Services include IT assessment, roadmap & execution, Enterprise Service Management development (people, process, & technology), cloud strategy, optimization & technology adoption, application rationalization & refactoring, large ServiceNow implementation and program maturity on ITSM, ITOM, ITBM, CSM, GRC, as well as Organizational Change Management (OCM) that supports IT and Business transformation initiatives. 

  • Established Managed Services and Service Operations practices which consists of Enterprise Service Management framework and core technology solutions. Differentiated our services by using automation, such as Intelligent Operations, proactive monitoring tools from infrastructure, middleware, and all the way up to the application layer, in order to provide our customers with operational efficiencies. Implemented a 24x7x365 Technology Operation Center for NOC/SOC and all customized “as-a-Service” offerings. Provide and assist our customers with governance framework and allowing the ability to utilize our service management portals, dashboards, and performance analytics reporting.

  • Internal IT innovation and transformation initiatives, including migrations from Google Suite to Microsoft O365, Ring Central to Cisco Unified Contact Center Enterprise, and transformed a manual HR process to a fully automated HRSD program. Standardized processes and instrumentation for IT Service Management and Technology Business Management via our multi-domain ServiceNow platform.  Enhanced our internal security posture by implementing a security awareness program utilizing best of breed tools and methodologies.

2016-2018

SVP, Chief Technology Officer

FARMERS INSURANCE - Woodland Hills, CA

As CTO, I led major transformation programs that supported Farmers 5-year business strategy by managing 300+ system engineers and 1200+ contractors.  Focused on creating a functional shared services organization which provided technology & product expertise and consultation to all of Farmers’ lines of business. Successfully led each of the CTO towers;

  • Enterprise Architecture - the team consisting of Solutions, Data, and Integration Architects developing and supporting IT’s 5-year strategic roadmap, including application rationalization and business capability mapping.  Emerging technology research on Artificial Intelligence enabled by data maturity, AR/VR - Robotics for our innovation lab, Telematics, Machine Learning, and Blockchain.

  • Design & Engineering - capabilities include Core Engineering, Solutions and Integration, Cloud Computing, Network & Telecom Services, Contact Center and Collaboration Tools.  Major accomplishments includes hybrid cloud computing deployment for the Guidewire (Policy Administration & Claims System) Infrastructure, IaaS & PaaS orchestration and automation using API’s and microservices.  DevOps (CI/CD) process standardization and optimization using common tools and lean methodologies.  Cost savings of $5M+ on the program due to infrastructure subscription model, workload automation and orchestration.  Enhanced employee engagement by implementing collaboration and enterprise social media tools including Facebook/Workplace, Box, Cisco WebEx Suite.

  • Enterprise Platform Services – drove Digital Transformation through the Salesforce CoE (Center of Excellence) team, replaced Siebel with SFDC CRM, e-Signature enhancement using Docusign, migration of Oracle Service Bus (OSB) to MuleSoft and Enterprise Service Bus (ESB) solutions. All application development and integration were done utilizing Agile methodologies and standardized tool sets.

  • Infrastructure Operations and Production Support - 24x7x365 Technology Operations Center with pro-active enterprise monitoring tools such as Splunk, AppDynamics, Dynatrace, Thousand Eyes, automated tools, self-service portal, virtual agents and continuous process maturity based on ITIL best practices.

  • Client Computing – 24x7x365 Service Desk, and Desktop Engineering.  Implemented VDI for offshore developers and contact center representatives, and Farmers direct to consumer agent population.

  • Service Management Office & Technology Business Management – governance, financial and process standardization including showback/chargeback framework.  Implemented a bi-directional integration between ServiceNow ITAM, Apptio TBM Unified Model and SAP ERP.  The team oversees the CTO annul budget of about $370M OPEX and between $500M to $800M CAPEX, and supplier management relationships. 

2015-2016

Specialist Leader

Technology Strategy and Architecture

DELOITTE, LLC - Los Angeles, CA

A leader within the Deloitte Technology Strategy and Architecture practice focused primarily on delivery of IT Transformation, technical engagements and supporting activities and solutions in the areas of Infrastructure, Application Integration, Enterprise Monitoring, Cloud Migration, Data Protection, Disaster Recovery, Enterprise Service Management and Cost Transparency. Below are major programs accomplished for several clients;

  • Lead the staff of a higher education IT department to implement a stabilization plan.  The project also included the deployment of a cloud computing environment and a major campus wide network refresh, including next generation network, firewalls and other perimeter security design..

  • Developed an interoperability strategy, collaboration and detailed technology design plans which were key to the success of a 12-month program. Standardized project management methodology, documents such as project charters, communication plans, run books, status reports, budget variance analysis, cut over/implementation plans and lessons learned per project phase. 

  • Established line of business relationships with Corporate Procurement, Facilities, Faculties and Stakeholders from different Departments were established during the pre-implementation, migration and post-implementation phases in order to set clear expectations and assure project success.

  • Developed and provided the CIO with a 5 to 10 years IT Transformation roadmap, with current state lifecycle, gap analysis and future state architecture, application rationalization, and enterprise service management maturity. 

  • Served as the interim CTO for a non-profit health care organization.  Oversaw the day-to-day operations and transformation initiatives such as establishing a private cloud environment for EMR (Electronic Medical Records) applications, data center refresh, network upgrades and migration from Avaya to Cisco IP Telephony and Contact Center.  As Program Lead and in collaboration with Deloitte Digital, we enhanced their ESM framework and established a roadmap for their ServiceNow implementation.

2011-2015

Vice President

Enterprise Infrastructure Services

MOLINA HEALTHCARE, INC. - Long Beach, CA

Oversaw infrastructure and platform design, delivery and operations for all Molina Healthcare business units nationwide.  Manage over 250 full time employees that maintained compute, storage, network, telephony, database, middleware, system integration, web deployment, network operations, client computing support and service desk.  Drove the strategy to establish robust and agile IT platforms in order to support company growth and at the same time achieve operational efficiency.  Budgetary responsibilities for over $100M. IT representative for all mergers and acquisitions, new business discussions and execution. Interface with state (NJ, LA, WV, ME, ID) CIOs for Health Information Management Systems.

  • Migrated from a distributed legacy infrastructure to a converged highly virtualized infrastructure. Achieved operational savings of $2.3M over 3 years, and increased uptime from 97.8% to 99.9%.

  • Standardized on ITIL/ITSM and transformed the organization from technology silos to an Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) models.

  • Grew the infrastructure to support a 50% year over year growth of corporate employees, members and providers, with no increase in IT headcount.

  • Network Technology refresh for 12,000 nodes in preparation for SDN (software defined network).

  • Migrated Cisco IP Telephony from distributed to centralized/active-active application between two data centers.  Achieved 100% availability for 16 call centers, while realizing a $4.2M annual savings.

  • Implemented collaboration initiatives, from email integration with Cisco Collaboration tools.

  • Productized technology solutions such as WebEx enabled TelePresence for clinicians and patients, resulting in a customized Telehealth/Telemedicine solution, including Behavioral Health assessments via site to site video interactions, remote patient monitoring and a pilot for a hosted cloud based medical support line (voice and video support via web interface) for the member community.

  • Deployment of stateless desktop computing blending the performance of local PCs with the manageability of VDI.

  • Deployed a database virtualization solution for non-production databases to significantly reduce storage capacity requirements.  Realized annual savings of $8.8M.

  • Implemented an Enterprise Monitoring platform that provides dashboards to Sr. executives, application owners and key partners.  Achieved a $2.7M annual savings by reducing incident resolution time.

  • Consolidated from 5 Data Centers to 2 over 2 years.

  • Implemented a Service Management Office that championed ITIL best practices for the enterprise, and migrated the ITSM tool from BMC to ServiceNow

  • Implemented cloud orchestration/automation in order to enable agile apps development as well as achieve operational efficiency, system mobility, and visibility of infrastructure cost to the business.

  • Initiated DevOps best practices by merging the Application Management, QA/Testing, and Release Management processes.

2006-2011

Executive Director

Global Technical Services

SONY PICTURES ENTERTAINMENT - Culver City, CA

Managed a staff of over 50 Infrastructure Architects and Engineers that supported Sony Pictures Entertainment infrastructure worldwide.  The team included Server, Storage/Back-up, Enterprise Management, Database Administration, Web Deployment, Command Center and Global Service Desks.  Responsible for Operating Budget of $28M and Capital Budget of $35M annually.

  • Led the strategic effort to migrate UNIX workloads to Linux, and virtualization efforts across all platforms.

  • Consolidated standalone SPARC/RISC based systems to modern blade technology with partitioning and clustering features, which saved data center footprint and power.

  • Consolidated 300+ stand-alone Oracle database workloads into 4 Oracle RACs across 2 data centers.

  • Increased x86 virtualization from 45% to 70% utilizing EMC vBlock converged infrastructure.

  • Migrated and consolidated 2 Data Centers to 1, with the successful migration of over 500 systems, 300 applications, 150 databases, and 300 plus petabytes of data.

  • Led the design and configuration of all aspects for a new Data Center in a collocation facility, 

  • Merged four disparate Regional Help Desks (Los Angeles, London, Hong Kong and Sao Paulo) into a follow the sun Global Service Desk using ITIL best practices.

  • One of the main stakeholder during the implementation and migration from BMC to ServiceNow

  • Major contributor to Architecture and Strategic Technology Direction which provided a positive business impact to all lines of business.

  • Worked closely with Corporate Procurement Group to ensure optimum pricing is achieved, contracts negotiated and vendor relationships are managed.

  • Member of Sony’s Global Information Security Standards and Policy, and owner of Cryptographic controls.

2004-2005

Executive Director

Home Entertainment Infrastructure

METRO GOLDWYN MAYER (MGM STUDIOS) - Los Angeles, CA  

Provided a leadership role in the delivery of high-quality Information Technology strategic services for MGM’s Home Entertainment Division

  • Managed and continuously improved incident and problem management processes and systems associated with MGM’s computing environment. 

  • Developed and maintained productive relationships within IT and Business Units, resulting in new IT solutions that provided business process improvement and increased productivity.

  • Provided customer service to all MGM Home Entertainment clients worldwide and gave objective and tangible counsel regarding costs and benefits of technology solutions.

  • During MGM’s sale to Sony Pictures, I was assigned to manage the merging of the infrastructure between the two companies.

1991-2003

Executive Director

Network Services

Director Network Services January 1995 – December 1999

Manager Network Services January 1993 – December 1994

Network Engineer July 1991 – December 1992

PARAMOUNT PICTURES - Los Angeles, CA 

Managed a group of highly skilled Engineers who maintained 5000 nodes worldwide with state of the art technology such as high availability server farms, ATM and Gigabit Ethernet backbone, Wireless, IP/VPN via an MPLS based network, IP Telephony and local/wide area Video Conferencing.   Provided strategic and technical planning for enterprise network solutions and oversaw an annual budget of 5 million dollars.

  • Integrated Paramount Pictures network with all of Viacom Entertainment entities and during the merger. Project Manager to relocate a large Data Center from New York to Los Angeles. Oversaw the implementation of a fully automated Network Management System. Implemented IP Telephony to help reduce telecommunication costs.

1985-1991

MVS/VTAM System Programmer

FIRST INTERSTATE BANK - Los Angeles, CA

1983-1984

Banking Associate

FULLERTON SAVINGS AND LOAN - Fullerton, CA

EDUCATION/MEMBERSHIP
EDUCATION
Current

Member

MEMBERSHIP

Executive Women in IT, IDG CIO Executive Council, Society for Information Management (SIM), Regional Leadership Pathways Program, UCLA IS Associates, Cloud Computing, STEM

COMPUTER LEARNING CENTER

LOS ANGELES, CA

Computer Systems and Programming

Graduated cum laude

1985-1986

Technical Diploma

1978-1982

Bachelor's Degree

COLLEGE OF HOLY SPIRIT

MANILA, PI

Bachelor's of Arts in Advertising

PUBLICATIONS
CLIENTS
CAPABILITIES
SKILLS

Strategy and Execution

Organizational Lifecycle

DevOps

Infrastructure Engineering

Application & Systems Integration

Program Management

SOX, PCI, HIPAA

Change Agent

Budget Management

Cloud Computing (Private/Public/Hybrid)

Middleware Services

Problem Solving

ITIL Certified

HITECH Compliance 

CONTACT
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